Active Listening: Understand Before Being Understood
Most people think of the best communicators as being outspoken and articulate, but one of the most important rules of communication is actually silence—the art of active listening. This invaluable skill is especially beneficial for leaders because it helps you better connect with your team. By exploring what it means to be an active listener, you can assess and improve your own active listening skills and instill this crucial communication tool in your team.